In a word excellent. Nina at the call center was very polite and was able to answer my initial questions and schedule a time for Ryan to come out for an estimate. TerraFirma was able to provide the services that I need and Ryan was able to explain things in ways I could understand. The price seemed reasonable for the quality of service I needed and I felt that Ryan didn't need to do anything more to gain my trust or feel more comfortable. Ryan went above and beyond my expectations. We will be getting our service done through TerraFirma because they are the best in town.
We are currently doing our own independent research to make sure this is the best option for our house. I'm feel great about how Casey explained things to me, I just like to do a little of my own research on the side for piece of mind. Casey gave us more than enough information during his visit so we now have a great understanding of where the project rooted from and the next steps would be. Casey was extremely professional and clearly knowledgeable in the field. The long term guarantee is the most comforting thing for me and my family as we now know homes are constantly shifting and changing. Thank you TerraFirma for everything.
The crew was very professional and polite. Answered all my questions.
Baker City, OR
"We chose TerraFirma over other companies because they offered a better solution to our situation." Read Full Testimonial
Ellis M. of Stanfield, OR
We chose TerraFirma over other companies because they offered a better solution to our situation. The crew was professional and informative. They were well mannered and worked very hard. We were very impressed with their work. We will tell others of your business!
We were looking to sell the home. While we were getting initial inspection on the value of the home, we were constantly told to get our crawl space finished. In our mind, crawl space finishing, especially in Bend, OR seemed silly. This is why we were so happy to have Chris as our representative. After he went through his presentation and talked about the benefits of having a finished crawl space, we now saw what the inspectors were talking about. We were able to sell our home for about 10% more than what we initially though and a lot faster than we would have otherwise. Chris is a great representation of your company and we are so glad we called TerraFirma.
"He was very knowledgeable, efficient and I believe his recommendations made sense!" Read Full Testimonial
Vonnie W. of Bend, OR
I recently called your company with concerns over flooding in our crawl space. I want to say, first of all, that the young lady I talked with on the phone was wonderful. She was kind, informative, thoughtful and kept in constant contact with me until an appointment could be made.
Ryan Lahley came to our house to evaluate our crawl space problem and to make recommendations. He was simply awesome as well. He was very knowledgeable, efficient and I believe his recommendations made sense! I want to thank everyone involed for thier efforts in solving this problem.
"Ryan is the perfect employee. He is personable, projects a very sincere persona and is very committed to his..." Read Full Testimonial
Ron & Shirley L. of Bend, OR
Ryan is the perfect employee. He is personable, projects a very sincere persona and is very committed to his products. Our only initial hang up was financing the project so we just had to get things squared away with that before we moved forward. Ryan presented many different options for us on that front. We had already trusted his motive, so we were very comfortable with the financing options. We thought the call center was very polite and was able to schedule an appointment at my convenience. Ryan was punctual and I already expressed how we felt about his overall performance.
This is a larger project. Before meeting with TerraFirma it was hard to visualize, even with all of your tools on Patrick's comp, but they helped tremendously. It will be better when I see how it all comes together. Patrick explained things great and was clearly knowledgeable with piering systems. We are so happy to have called. All I know is I'm glad I'm not the one doing this project. The production team was amazing and really exceeded my expectation. TerraFirma is an great company. Everyone I spoke with was polite and education. I felt comfortable with the project from day 1.
What a great company, and Patrick was a treat to work with! Your company as a whole is all around great and we wouldn't have worked with anyone else. The call center was friendly, Patrick was professional and knowledgeable and the production crew was some of the hardest working people I have had the pleasure to work with. Patrick's comprehensive assessment of our foundation was complete. Our project was larger so we wanted to make sure everything was to the T. TerraFirma are the experts in foundation repair.
Significant settling on these two lots. There must have been some underground spring or pipe burst here because only these two lots on our whole property were seeing the settling and sinking. I first noticed the problem after a tenant moved out and we were preparing for another family to move in. There were cracks in the wall that I had not noticed before. I check the neighboring lots and could only see cracks in the two lots. Jason Klein came out to take measurements and give an estimate. The foundations on both houses had sunk nearly two inches. Being an owner of many properties, these things need to be taken care of immediately or they just keep getting worse and the price keeps going up to repair. Jason's diagnosis was complete and comprehensive to both properties and he was able to schedule a quick date to get things taken care of. I was most impressed by the professionalism and knowledge of Jason and his crew. He is a jack of the trade.
TerraFirma is an Oregon-owned basement waterproofing, crawl space and foundation repair company providing foundation piering systems and Basement Systems® products to residential and commercial customers throughout Oregon, Washington, and soon to be Idaho.
The ownership and management team have an extensive background in both residential and commercial construction, having been involved in the industry since 2005. The knowledge and pride we bring to every job site ensures that your project will be handled in a way that guarantees 100% customer satisfaction.
About the Owner
Ryan is a third generation Oregon entrepreneur in the construction industry. He started an excavation company at 24, building it into a leading underground utility company in the state, and now has over 50 employees. He's very active in several civic organizations, including the Board of Trustees for the Community Cancer Center in Roseburg. In his spare time, Ryan enjoys time with his two boys, golfing, fishing, jet boating, sporting events and anything that is fun!
Over the years, our main focus has been finding a permanent solution to homes/ businesses that have experienced differential settlement. Our piering system provides that answer. Our piers can be installed year-round, landscaping is undisturbed, limited access areas are not an issue, all installers are certified, and the cost is reasonable compared to other solutions that are not guaranteed to work.
The nuts and bolts of the foundation pier system can be summarized in three easy to understand steps. First, a series of foundation pier anchoring brackets of heavy, industrial strength steel are attached to your home’s footings.
Next, rugged steel piers are hydraulically driven down to solid rock or equal load-bearing strata. This is done below ground so nothing is exposed. Finally, the weight of your home, anchored to the steel brackets, is carefully transferred from unstable soil to rock-solid piers. Your home or commercial building is now secure.
Greater Portland Commercial Foundation and Structural Repair Services
Our new construction piering system provides customers with the satisfaction of knowing they don’t have to worry about settlement issues after building their dream home or business.
Most of the available buildable land in Oregon & Southwestern Washington is located on hillsides or constructed fill lots that require soil or rock to be brought in or cut out of the hillside to create a suitable, level pad.
We can install our piers prior to pouring any foundations and transfer the load safely to load bearing strata. This will allow you to construct your home/business closer to slopes without fear of sliding off the mountain. You may be able to build a bigger home because the original plans you had would not fit on your lot. The benefits of thinking before you build will pay huge dividends in the future.
With the Foundation Supportworks line of foundation and structural solutions, products and services, TerraFirma is proud to offer residential and commercial customers access to award-winning geotechnical, piering, and wall bracing solutions. Based in Omaha, NE, Foundation Supportworks, Inc.® is a network of over 200 dealers serving local communities in areas such as Ohio, California, Florida, Missouri and many cities throughout ALL of North America and Canada.
Basement Waterproofing Contractors in Reedsport, Baker City, Ashland
The Basement Systems® line of basement drainage/finish products provide homeowners with the security of knowing that water finding its way into basements and crawlspaces can be controlled.
We carry a full line of products that can be installed inside your home/business that can handle the water coming in and discharge it safely away from the structure.
With your new dry area, we offer wall and flooring systems that will turn your basement into usable living space. We also offer the Cleanspace® crawlspace encapsulation system that will eliminate dirt crawlspaces and the problems associated with them.
We Proudly Serve Greater Portland & Medford and Areas Nearby
Contact us today and our friendly staff will book a free in home inspection at your convenience. Our certified sales staff will diagnose the problem and present a solution to solve the problem.
You and the problem you’re experiencing will be treated with the same sense of urgency, whether it’s a big or small job.